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Welcome to the second Service Excellence Conference for IT Service Leaders in Dubai.

Hosted in association with

The SDI Middle East and North Africa team is looking forward to hosting over 200 members of the ITSM community on Sunday 20 October at The Address in Dubai Marina. 

IT professionals from across the Middle East will come together to network, listen to and learn from some of the best speakers on the future of IT service, IT service management, digital transformation, continual improvement, ITIL4 and customer service excellence.