SDI's Annual Conference has fast become the annual ‘must-attend’ event for IT and service desk professionals. While many in the industry feel the constant pressure to innovate in a highly competitive space, the SDI Conference serves as a welcome mix of brain-nourishing insights and inspiration to drink in over three enjoyable days.

Held at the Hilton Metropole in Birmingham, the SDI Conference carefully curates over 40 speakers, as well as workshops and talks from the most innovative and inspiring minds that the industry has to offer. (And if that wasn’t enough, there’s an AMAZING party to enjoy at the end!) 

Over 800 service desk managers and professionals from a multitude of companies and countries will attend SDI20 as they look to collaborate, learn and grow together; here are 4 reasons why you need to be one of them.

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As told by a Service Desk Manager

Taking place on 16 - 18 March, SDI20 is the most significant annual gathering for the Service Desk and IT Service Management industry. Over 800 Service Desk Managers and professionals will gather to learn, share and grow together. By attending next year’s SDI20 conference, you have access to over 40 keynotes, workshops and talks from some seriously innovative and inspiring people within the Service Desk world. You’ll also get to go to one of the biggest parties in the industry… the annual IT Service Desk & Support Awards!

One of my favourite things about attending the SDI Conference...

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