A Statement On The COVID-19

Form Of Coronavirus, From SDI

In support of the UK Government’s aim of achieving a delay in the spread of Coronavirus in this country, SDI, like many other organisations around the world, has made the unprecedented decision to postpone the SDI20 conference taking place from 16-18 March.

You can read the SDI statement in full here.

While we continue to review the situation daily, we have pulled together these FAQs to help conference delegates, awards finalists and sponsors navigate through the postponement. We will update them regularly wherever advice and decisions change. 




The only truly dedicated conference for the service desk industry...

The SDI20 event will bring together a record number of IT service professionals from over twenty countries and from every industry imaginable. For over three decades, SDI has been making service desks brilliant by bringing the community together to be inspired by each other as well as a brilliant line-up of hand-picked speakers from both inside and outside the world of ITSM. 

With world class keynote speakers, multiple practical breakout tracks, and the IT Service & Support Awards, SDI20 promises something for everyone; leaving delegates brimming with new ideas and best practice knowledge to help solve their organisation’s latest IT service challenges. Be our guest at this unique gathering of service management professionals and discover how brilliant IT service can transform your business.

For every service desk who aspires to be brilliant, this is the one event of the year not to be missed!

Keynote Speakers

SDI19 Gallery

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